In order to give staff more control over forgotten passwords and the password reset process,
MCPS will be implementing a technology that allows staff to reset their own passwords. The service, Self Service
Password Reset (SSPR) lets you choose the best way to validate your identity and update your
password, including: challenge questions, having a code sent directly to your mobile phone or
alternative email, or using an application you can install on your mobile phone. Additionally, the new
technology takes advantage of the language settings from your device’s operating system and provides
this service with the same language settings.
Once active, SSPR will prompt you to set up your recovery options when you log in to Office 365 on the
web. You can skip setting up SSPR, but it is highly encouraged that all staff set up their recovery options
so that they do not need to call the Help Desk in case of needing a password reset.
More information coming soon!